To shop on MY KAI, simply click on the "shop" button at the top of our page to populate all merchandise available for purchase. You can also narrow your search criteria by clicking on the men, women, kids, or gifts categories. Once you have selected your items and sizes accordingly, proceed to our secure checkout to complete your purchase.
We accept a wide array of payment methods. Visa, MasterCard, American Express, Apple Pay, Discover, Google Pay, and Shopify Pay.
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to MY KAI.
Our goal is to process your order within 24 hours of you placing it. After quality control and fulfillment is complete, you will receive a confirmation email containing your shipping and tracking details. After receiving the dispatch notification, your order will arrive in 3-5 business days.
If your order has yet to arrive despite what the tracking number is indicating, we will gladly work with the carrier to resolve any sort of delay. Email us directly so we can assist you immediately.
